Privacy Policy

At Tokri Bazaar, your privacy matters. This policy explains what information we collect, why we collect it, and how we keep it safe.

Information we collect

We collect information you provide directly — your name, email, phone number and delivery addresses — when you create an account or place an order. We also collect order history and basic usage data to improve our service.

How we use your information

We use your data to:

• Process and deliver your orders
• Provide customer support and order updates
• Send transactional emails (order confirmations, password resets)
• Improve our products, service and security

How we protect it

Passwords are hashed and never stored in plain text. Data is transmitted over encrypted connections (HTTPS) and access is restricted to authorised personnel. We never sell your personal data to third parties.

Your rights

You can view and update your profile and addresses from your dashboard at any time. To request deletion of your account and associated data, email us at care@tokribazaar.com.

Cookies

We use essential cookies to keep you signed in and remember your cart. We do not use cookies for third-party advertising.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are:

• Name: [Grievance Officer name — to be provided]
• Email: care@tokribazaar.com
• Phone: +91 1800 209 6633

We acknowledge grievances within 48 hours and aim to resolve them within 30 days.

Contact

Questions about this policy? Reach us at care@tokribazaar.com.